Refund Policy Guide

Refund Policy Process

To inquire about a refund after canceling your subscription, please follow these steps:

  1. Understand that certain fees, like the server setup fee, may not be refundable.
  2. Contact support directly with the email associated with your account.
  3. Provide details of your situation and request a review for a potential refund.
  4. Wait for a response; refund requests are handled on a case-by-case basis.

If you have additional questions or need assistance, our support team is here to help guide you through the process.