Refund Policy Guide
Refund Policy Process
To inquire about a refund after canceling your subscription, please follow these steps:
- Understand that certain fees, like the server setup fee, may not be refundable.
- Contact support directly with the email associated with your account.
- Provide details of your situation and request a review for a potential refund.
- Wait for a response; refund requests are handled on a case-by-case basis.
If you have additional questions or need assistance, our support team is here to help guide you through the process.